
TROUBLESHOOTING
Problem Possible Remedy
You cannot activate the
appliance or operate it.
Activate the appliance
again and set the heat set-
ting in less than 10 sec-
onds.
You touched 2 or more
sensor fields at the same
time.
Touch only one sensor
field.
There is water or fat stains
on the control panel.
Clean the control panel.
The appliance deactivates. You put something on the
sensor field
.
Remove the object from
the sensor field.
The residual heat indicator
does not comes on.
The cooking zone is not
hot because it operated
only for a short time.
If the cooking zone oper-
ated sufficiently long to be
hot, speak to the service
centre.
You cannot activate the
outer ring.
Activate the inner ring first.
The sensor fields become
hot.
The cookware is too large
or you put it too near to
the controls.
Put large cookware on the
rear cooking zones if nec-
essary.
comes on.
The Automatic Switch Off
operates.
Deactivate the appliance
and activate it again.
comes on.
The Child Safety Device
function operates.
Refer to the chapter “Op-
erating instructions”.
and number comes on.
There is an error in the ap-
pliance.
Disconnect the appliance
from the electrical supply
for some time. Disconnect
the fuse from the electrical
system of the house. Con-
nect it again. If
comes
on again, speak to the
service centre.
If you tried the above solutions and cannot
repair the problem, speak to your dealer or
the customer service. Give the data from
the rating plate, three digit letter code for
the glass ceramic (it is in the corner of the
glass surface) and an error message that
comes on.
Make sure, you operated the appliance
correctly. If not the servicing by a customer
service technician or dealer will not be free
of charge, also during the warranty period.
The instructions about the customer serv-
ice and conditions of guarantee are in the
guarantee booklet.
10
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